Return & Exchange Policy
At Ted Tailer, we want you to love what you wear. If you're not satisfied with your purchase, here's how we can help:
1. Return/Exchange Window
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You can request a return or exchange within 5 days of receiving your order.
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After 5 days, we will not be able to accept any return or exchange requests.
2. Non-Returnable Items
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Sale or discounted items are strictly non-returnable and non-exchangeable.
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Worn, washed, or damaged items will not be accepted.
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Items must be returned in original condition with tags and packaging intact.
3. How to Request a Return
To initiate a return (if eligible):
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Email us at [your email address] with your order number and reason for return.
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Our team will review your request and respond within 24–48 hours.
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Approved returns must be shipped back by the customer within 3 days of approval.
4. Shipping Charges
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Return shipping is to be borne by the customer unless the item is defective or incorrect.
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Original shipping charges are non-refundable.
5. Refunds
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Refunds will be processed within 7 business days after we receive and inspect the returned item.
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Refunds can be issued to your original payment method or as store credit.
6. Need Help?
Email: Tedtaior24@gmail.com
Business Hours: Monday to Saturday, 10 AM – 6 PM
